Terms and Conditions

Physical Products

We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items.

Notifying us of a return

If you wish to return an order, or some of the products included in an order, please notify val@sligohub.com within 14 days of receiving the goods, including the following information:

  • your name,
  • order number,
  • the item (s) you wish to return, and
  • optionally a reason for your return: unsatisfied with item, item didn’t match description, damaged item, wrong item, or some other reason.

Sligo Hub will send you specific instructions on how to ship the return package(s) to the retailer(s). Please do not ship the return package before you receive the instructions.


You will be refunded within 14 days of the Sligo Hub receiving back the goods. We will notify you by e-mail once the products reach us and are accepted for return.

Unless a product or products you wish to return arrived to you damaged or faulty, you are responsible for the return transportation costs.

Damaged or faulty goods

If you receive a damaged, broken, or defective product, please notify val@sligohub.com as soon as possible. Include at least the following information:

  • your name,
  • order number,
  • name of the damaged product(s), and
  • state the nature of the damage with attached photograph

You will be refunded within 14 days of the Sligo Hub receiving the notification. You will also be reimbursed for reasonable returns postage costs for damaged or faulty goods once we have received your postage receipt.

Directory Listings, including Sponsorship and Events Listings

Sligo Hub reserves the right, without liability, to reject, remove and/or cancel any information in the Business Listings, Sponsorship or Events sections that contain content or links which do not meet Sligo Hub’s specifications, at Sligo Hub’s sole discretion. Sligo Hub’s sole liability under this Agreement shall be to refund the pro-rata portion of amounts paid for the unfulfilled term to the extent that the content or links do not meet Sligo Hub specifications. However, in cases which involve fraudulent activity of any type, or inappropriate or malicious content, no refunds will be provided. Sligo Hub may redesign the Sligo Hub Site at its sole discretion at any time. Customer agrees to the following:

a) Customer hereby grants Sligo Hub and its affiliates the right to display Business Listing information on the Sligo Hub Site, and any other Sligo Hub Media Group branded Web sites, social media, and emails that are related to the Sligo Hub. Failure by Sligo Hub to publish any Business Listing information does not constitute a breach of contract or otherwise entitle Customer to any legal remedy.

b) Customer’s failure to comply with all applicable requirements of this Agreement may delay or prevent the display of the Business Listing and shall give Sligo Hub the right to immediately terminate the applicable Agreement;

c)Customer shall be solely responsible for the content provided to Sligo Hub for the Business Listing (including but not limited to a promotion or offer) and any web site linked to from such information, and Customer shall indemnify Sligo Hub for all loss, costs, and damages in connection with any claims of infringement of any third party rights and any claims arising from the content (including but not limited to unfair or deceptive acts and practices and consumer protection claims). Customer represents, warrants and covenants to Sligo Hub that at all times, (a) it is fully authorized to publish the entire contents and subject matter of all requested information (including, without limitation, all text, URLs, and Internet sites to which URLs are linked); (b) all such materials and Internet sites comply with all applicable laws and regulations and do not violate the rights (including, but not limited to, intellectual property rights) of any third party; (c) it has the full corporate rights, power and authority to enter into this Agreement and to perform the acts required of it hereunder, and its execution of this S.O. does not and will not violate any agreement to which it is a Party or by which it is otherwise bound, or any applicable law, rule or regulation; and (d) each such Internet site is controlled by Customer and operated by Customer or its independent contractors, is functional and accessible at all times, and is suitable in all respects to be linked to from the applicable site.

d) It is the Customer’s obligation to submit Business Listing information in accordance with Sligo Hub’s then existing criteria or specifications (including content limitations, technical specifications, terms of use, privacy policies, user experience policies, policies regarding consistency with Sligo Hub’s public image, community standards regarding obscenity or indecency (taking into consideration the portion(s) of the Site to which Sligo Hub members are directed), and any other Sligo Hub policy (collectively “Policies”).

Sligo Hub